December 8th 2020 | Central London


Sian Jones

Head of Internal Communications, Bank of England

Sian has been head of internal communications at the Bank of England since April 2015 and is also currently acting lead for the Bank’s three year strategy, Vision 2020. She spent most of her career working in external communications in central government, including spells at the Department of Work and Pensions, the Teacher Training Agency and the Neighbourhood Renewal Unit. She started out as a journalist before moving into press, parliamentary and PR work in the voluntary sector.  Outside work, Sian is a lay magistrate, sitting in East London.

Katie Nertney

Internal Communications Specialist  Mercedes-Benz Financial Services UK Ltd 

Katie Nertney is Internal Communications Specialist for Mercedes-Benz Financial Services UK Ltd. She helps colleagues across the business to talk to each other more clearly – from translating management strategies to sharing the achievements of talented teams. Katie joined Mercedes-Benz Financial Services UK Ltd. in 2017, and has since launched new channels that support the business’ evolving culture and drive to innovate. She’s passionate about putting colleague stories in the spotlight, guiding the business through change, and celebrating every element that makes this a great place to work.

Paul Mayes

Head of Cabinet Office Internal Communications & Civil Service Communications

Paul has over 25 years Internal and Change Communications experience in public and private sectors. He has a proven track record of working with senior leaders in developing and delivering successful internal communications strategy and plans that engage and inspire people to deliver great results, often during periods of significant organisations and cultural change. Paul has held senior roles in BT, Central Office of Information, Atomic Weapons Establishment and Marks & Spencer.

As Head of Cabinet Office Internal Communications and Civil Service Communications, he is responsible for leading communications on how the Civil Service is transforming to over 420,000 civil servants across the UK, as well as promoting the purpose and objectives of the Cabinet Office to its people in an engaging and innovative way.

Rebecca Murch

Head of Internal Communication and Engagement, NHS Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG)

Rebecca started her communication career in financial and corporate PR before making the move into internal communication and employee engagement. She has extensive experience working with Boards and advising at Executive Director-level, developing and delivering strategic communication plans and large-scale change campaigns. For the last five years she has worked in the NHS within both commissioner and provider organisations engaging with staff through periods of change, most recently leading the development of the CCG’s organisational values, ensuring these were co-designed by staff.

Rebecca is passionate about giving employees a voice and creating change within organisations that support staff to be the best they can be.

Andy Holt

MD, Words&Pictures & Board Director, Institute of Internal Communication (IoIC)

Andy is managing director of Words&Pictures, an award winning, Leeds-based IC agency with over 26 years’ experience of delivering communication excellence. In that time he has helped the company build a world-class portfolio of brands. Through his commitment to co-development, with clients like Mercedes-Benz, he has helped the team deliver imaginative and effective multi-channel creative solutions. Andy works closely with senior leadership teams to advise and help them develop their strategic internal communications and is actively involved in the internal communications industry, as an IoIC board member, IoIC fellow and North Region Director.



Richard Brown

Deputy Director, Internal Communications, Department for Transport

Details to follow shortly

Vicki Davies

Head of Internal Communications, Highways England

Details to follow shortly

Jane Sparrow

Consultant, Expert Facilitator The Culture Builders

Details to follow shortly

Helen Hartley

Head of Internal Communications, NHS Digital 

Details to follow shortly

Anthony Kluth

Deputy Director, Group Head of Internal Communication, Defra

Details to follow shortly

Penny Richards

Head of Internal Communications, NHS Digital

More details to follow shortly.

Joanna Parsons